Privacy Policy

1. Information We Collect

When you place an order or create an account, we collect:

• Name, email address, shipping address, billing address
• Payment information (processed securely by our payment processor — we do not store card data)
• Order history and preferences
• IP address and browser information for fraud prevention

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping notifications
• To respond to customer service inquiries
• To improve our website and product offerings
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

We use essential cookies for shopping cart functionality and session management. We may use analytics cookies (e.g., Google Analytics) to understand site usage. You can disable cookies in your browser settings, though this may affect checkout functionality.

4. Third-Party Services

We use trusted third-party services including payment processors and shipping carriers. These parties receive only the information necessary to perform their functions and are bound by their own privacy policies.

5. Data Retention

We retain order information for a minimum of 7 years for tax and legal compliance purposes. You may request deletion of your personal data by contacting us, subject to our legal retention obligations.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at privacy@rainbowpeptide.com.

7. Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Contact

Privacy questions: privacy@rainbowpeptide.com